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Our Services

Pos Laju provides a range of services to cater to all your delivery needs

The delivery services available to you, and the speed at which your items will be delivered, depend on whether your 'to' and 'from' postcodes fall within a service's delivery network. The delivery network for each of our domestic parcel services is provided below.
Some of the products and services offered by Pos Laju inter alia are Same Day Delivery, Next Day Delivery, Time Certain Service, Pos Parcel, Pos Ekspres, Pos Laju Pack and On-Demand Pick-up. Pos Laju also provides value-added services to complement our products such as pick-up service, Insurance, electronic shipping tools, packaging solutions and web-based tracking under www.poslaju.com.my.
Pos Laju has also appointed over 100 Authorized Agents which enables customers to get access to Pos Laju’s services at IKOBANA (44 outlets), Mail Boxes Etc. (MBE) (50 outlets), MPH Bookstore (15 outlets), PROTON Edar Branches and Dealers (21 outlets) and individual agents (66 outlets). This not only extends the coverage of courier service to areas where Pos Laju outlets are inaccessible, but also enables customers to reach these services beyond normal working hours and during weekends.

Next Day Delivery

Guaranteed next working day delivery (D+1) within Pos Laju coverage areas. For areas outside Pos Laju delivery areas, 2-3 working days standard delivery may apply.

  • -  Offered at more than 1,000 outlets consisting of all post offices nationwide, Pos Mini and authorised agents
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Pick-up service is available (please refer to FAQ)
  • -  Insurance package is available (optional)
  • -  Rate Information:
  • -  The rate is subject to fuel surcharge, handling surcharge and 6% GST
Document (below 2kg) Parcel (above 2kg)
First 500gm Additional 250gm 2.001 - 2.5kg Additional 500gm
Zone 1 4.00 0.80 9.50 0.50
Zone 2 4.50 1.00 16.00 2.00
Zone 3 6.00 1.50 21.00 3.00
Zone 4 6.50 1.50 26.00 3.50
Zone 5 7.00 2.00 31.00 4.00

Zone 1

Document(below 2kg) Parcel(>2kg)
First 500gm Additional 250gm 2.001-2.5kg Additional 500gm
4.00 0.80 9.50 0.50

Zone 2

Document(below 2kg) Parcel(>2kg)
First 500gm Additional 250gm 2.001-2.5kg Additional 500gm
4.50 1.00 16.00 2.00

Zone 3

Document(below 2kg) Parcel(>2kg)
First 500gm Additional 250gm 2.001-2.5kg Additional 500gm
6.00 1.50 21.00 3.00

Zone 4

Document(below 2kg) Parcel(>2kg)
First 500gm Additional 250gm 2.001-2.5kg Additional 500gm
6.50 1.50 26.00 3.50

Zone 5

Document(below 2kg) Parcel(>2kg)
First 500gm Additional 250gm 2.001-2.5kg Additional 500gm
7.00 2.00 31.00 4.00

All charges in RM

  • -  Next Day delivery is only available for items up to 30kg (please contact your nearest Pos Laju branch for items that weigh more than 30kg)

Zone Description

Zone 1 Local Town Delivery
Zone 2 Within Peninsular (PM), Sarawak, Sabah
Zone 3 Between Sabah & Sarawak
Zone 4 Between PM & Sarawak
Zone 5 Between PM & Sabah

Same Day Delivery

This product is guaranteed to be delivered on the same day within the same town (Local Town Delivery) and across town (Cross Town Delivery). Cross Town Delivery service is only available within the Klang Valley area.

  • -  This is offered at all Pos Laju branches nationwide
  • -  Type of package: For document and sample merchandise weighing not more than 1kg
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Insurance package is available (optional)

Rate Information:

  • -  An additional surcharge of RM6.00 for Local Town and RM7.50 for Cross Town is applicable
  • -  The rate is subject to fuel surcharge, handling surcharge and 6% GST
Weight Local Town Cross Town
Domestic Charge Surcharge Total Domestic Charge Surcharge Total
Below 500gm 4.00 6.00 10.00 4.50 7.50 12.00
500gm-750gm 4.30 6.00 10.30 5.50 7.50 13.00
750gm-1kg 5.10 6.00 11.10 6.50 7.50 14.00

Local Town

Weight Domestic Charge Surcharge Total
Below 500gm 4.00 6.00 10.00
500-750gm 4.30 6.00 10.30
750gm-1kg 5.10 6.00 11.10

Cross Town

Weight Domestic Charge Surcharge Total
<500gm 4.50 7.50 12.00
500-750gm 5.50 7.50 13.00
750gm-1kg 6.50 7.50 14.00

All charges in RM

Latest Posting Times

Pick Up Counter Posting Delivery
Local Town 12:00pm 1:00pm 1:30pm-5:00pm
Cross Town 10:45pm 11:45pm 1:30pm-5:00pm

Local Town

Pick Up Counter Posting Delivery
12:00pm 1:00pm 1:30pm-5:00pm

Cross Town

Pick Up Counter Posting Delivery
10:45pm 11:45pm 1:30pm-5:00pm

Time Certain Service

This product is guaranteed delivery by the next working day by 10:00am to major cities in Peninsular Malaysia.

  • -  This product is offered at all Pos Laju branches nationwide
  • -  Package type: Document and merchandise
  • -  An additional surcharge of RM3.50 applies on top of published postage price
  • -  The total rate is subject to fuel surcharge, handling surcharge and 6% GST
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Insurance package is available (optional)

Borneo Economy Express

  • -  This product is offered at all Pos Laju branches nationwide
  • -  Package type: Merchandise that weigh more than 2kg
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  For delivery between Peninsular Malaysia and Sabah / Sarawak only
  • -   A discount of 18% (Peninsular to Sabah & Sarawak) or 36% (Sabah & Sarawak to Peninsular) is applicable
  • -  The total rate is subject to fuel surcharge, handling surcharge and 6% GST
  • -  Insurance package is available (optional)

Notes:

There is no second delivery instruction available for Borneo Economy Express service. Customers must collect at the respective Pos Laju branch if the first delivery is missed.

What is Borneo Economy Express?

Borneo Economy Express is Pos Laju's domestic delivery service between Peninsular Malaysia and Sabah / Sarawak. This service is introduced to offer an economical shipment mode for our customers.

What type of shipment is permitted for Borneo Economy Express?

Borneo Economy Express is only for parcel / merchandise weighing above 2kg.

What is the difference between Borneo Economy Express and other domestic Pos Laju services?

Compared to our normal D+1 (Next Day delivery), customers can enjoy a cheaper rate with an additional day delivery (D+2). This is subject to areas within the Pos Laju coverage area.

What is the delivery standard for Borneo Economy Express?

The delivery standard for Borneo Economy Express is D+2 within 50 Pos Laju centres.

What is the weight limit for Borneo Economy Express?

The minimum weight limit is 2kg and there is no maximum weight. The sender must notify Pos Laju if the shipment is above 30kg for space booking.

Will shipment under Borneo Economy Express service subject to volumetric calculation?

Yes, all the shipment under Borneo Economy Express are subject to volumetric calculation.

How much does it cost?

From Peninsular Malaysia to Sabah / Sarawak, the rate is 18% less than the normal D+1 published rate.
From Sabah / Sarawak to Peninsular Malaysia, the rate is 36% less then the normal D+1 published rate.
All rates are subject to fuel surcharge, handling surcharge and GST.

Is this service available at the normal post office?

For the time being, this service is only available at Pos Laju centres.

Can I pay with credit card?

Yes, you can pay with credit card.

What other value-added services are available in Borneo Economy Express?

The value-added services for Borneo Economy Express are end-to-end tracking, money-back guarantee, SMS notification (optional) and insurance (optional).

By using Borneo Economy Express, can I send shipment within Sabah / Sarawak?

The Borneo economy Express service is only for shipment between Peninsular Malaysia and Sabah / Sarawak.

Can I send shipment from Sabah to Sarawak or vice versa?

No, the Borneo economy Express service is only for shipment between Peninsular Malaysia to Sabah / Sarawak or vice versa.

How can I track my shipment?

End-to-end tracking is available via www.pos.com.my or www.poslaju.com.my or you can contact our call centre at 1-300-300-300.

Can I ask for a refund if the service does not meet its standard?

Yes, but this is subject to Pos Laju terms and conditions.

Are there any restrictions on the items sent through Borneo Economy Express?

Items which are considered illegal and prohibited by destination customs, IATA and local authority will not be accepted.

Does Borneo Economy Express provide insurance?

Yes, insurance for Borneo Economy Express is optional value-added service that you can purchase.

Is pick-up service available for Borneo Economy Express?

Pos Laju provides pick-up service for contract customers. For walk-in customers, please go to your nearest Pos Laju Centre to use this service.

What should I do next if my shipment is damaged or missing?

Call the nearest Pos Laju centre or fill the NCP03 form for claim and compensation.

Is the service available on Sunday and other public holidays?

This service is only available on working days.

If I have any inquiries / complaints, where should I channel them to?

Please call our customer service centre at 1-300-300-300 or the nearest Pos Laju centre.

Putrajaya Express

  • -  This product is offered at selected Pos Laju branches (PPL: Kuala Lumpur, Cheras, Batu Caves, Petaling Jaya, Bandar Baru Bangi, Balakong, Putrajaya, Kepong, Shah Alam, Kota Damansara, Klang and Puchong)
  • -  Package type: Documents that weigh up to 2kg only
  • -  This service is offered at a flat rate of RM12.00, subject to fuel surcharge, handling surcharge and 6% GST
  • -  Please lodge the item at the Pos Laju branch before 12:00pm, on Mondays to Fridays only
  • -  Guaranteed same day delivery based on Pos Laju standard service
  • -  Insurance package is available

What items can be sent?

  • - Document

What is the weight limit?

  • - The weight limit is up to 2kg

How much does it cost ?

  • - Flat rate of RM12.00
  • - The above price is subject to 6% GST and 10% fuel surcharge

Latest Posting Times

Centre Counter Pick-up
Kuala Lumpur 12:00pm 11:00am
Cheras 12:00pm 11:00am
Shah Alam 12:00pm 11:00am
Klang 12:00pm 11:00am
Bandar Baru Bangi 12:00pm 11:00am
Petaling Jaya 12:00pm 11:00am
Area Postcode Range
Putrajaya 62000-62999
Cyberjaya 63000-63199

For enquiries, please call 226-32-626 or Pos customer service centre at 1-300-300-300

Pos Laju Prepaid Box & Envelope

Customers can now enjoy the flexibility and convenience of our Pos Laju Prepaid Box and Envelope ‘Pay - Pack- Post’.

  1. Pay
  2. Pack
  3. Post

Pos Laju Prepaid Box and Envelope are available at Pos Malaysia outlets, Pos Laju branches, Pos Laju service centres, Pos Laju kiosks and Pos Laju authorised agents. The Prepaid Box and Envelope can also be posted at any Pos Laju counter.

Pos Laju Prepaid Box and Envelope are for items that weigh between 500g to 10kg posted within Malaysia. There are two types of Pos Laju Prepaid Envelope and Box:

Type by colour Coverage
Orange Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak
Blue Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Features and Benefits

  • - EXPRESS DELIVERY: Next Day Delivery, within Pos Laju coverage area (during working days only)
  • - Provides track and trace system
  • - Provides proof of delivery

* Terms and conditions apply

Pos Laju Prepaid Envelope / Box (Orange)

Service Coverage Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak

Type: Prepaid Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM6.00

Prepaid Envelope S

Type: Prepaid Envelope M
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM9.00

Prepaid Envelope l

Type: Prepaid Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM13.00

Prepaid Box S

Type: Prepaid Box L
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM20.00

Prepaid Box M

Type: Prepaid Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM30.00

Prepaid Box L

Pos Laju Prepaid Envelope / Box (Blue)

Service Coverage Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Type: Prepaid E.M. Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM10.00

Prepaid Envelope S

Type: Prepaid E.M. Envelope M
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM15.00

Prepaid Envelope l

Type: Prepaid E.M. Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM25.00

Prepaid Box S

Type: Prepaid E.M. Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM55.00

Prepaid Box M

Type: Prepaid E.M. Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM95.00

Prepaid Box L

For more information, please contact:

Pos customer service centre at 1-300-300-300 from
8:30am - 8:00pm, Mondays to Fridays
8:30am - 5:00pm on Saturday (except for the first Saturday of the month or public holidays)

Pos Parcel

Pos Parcel includes Ordinary Parcels, Insured Parcels and Cash-On-Delivery Parcels. For local destinations, the maximum weight for a parcel is 30kg.

Specifications of Parcels
Measurement The maximum measurement for parcels is 1.05 meters in length and not exceeding 2.00 meters in combined lengths and circumference. The minimum measurement is as same as the letter services.
Weight 30kg (Maximum)

Parcels have to be handed over at Post Office, Pos Laju Branch and at Pos Laju Agent

To minimize damage or destruction, parcels should be well-wrapped and secured. Recipient's name and complete address must be clearly written on the parcel. In the event parcels cannot be delivered, it will be returned to the sender at the sender's cost. Parcels can be wrapped using poly-wrapping and pasted with an envelope as the label. Box parcels are not required to be wrapped using brown paper but is advisable for a neater look and to allow the address to be read clearly.

Should any parcel get lost or damaged while in the postal custody, compensation may be paid upon request.

Postage Rates for Parcel within Malaysia

Modes of Delivery Weight Step Rate of Postage
(RM)
Surface Up to 2kg 7.00
Every 1kg thereafter up to 30kg 1.50
Air Up to 2kg 7.00
Every 1 kg thereafter up to 30kg 1.50
Air Surchange for every 500g or thereof 1.50

Pos Ekspres

Pos Ekspres is a fast, convenient and economical solution for sending documents with Next Day Delivery standard service subject to Pos Laju coverage area.

Pos Ekspres is a fuss-free delivery system that comes with its own specific envelopes and packets. There are four standard sizes of Pos Ekspres envelopes:

Type Size Max. Weight (gm) Max. Thickness (mm) Price (RM
LG LG 220 mm x 110 mm 100 3 3.00
LE LE (C5) 229mm x 162mm 250 5 3.50
LD LD (B4) 353mm x 250mm 500 10 4.50
LK LK 340mm x 250mm 1000 25 7.00

You can trace the delivery status of your Pos Ekspres item via:

Website

PosLine

1-300-300-300

Drop your Pos Ekspres item at the nearest Pos Ekspres Yellow posting boxes that available at the post office.

Exceptions

Pos Ekspres guarantee Next Day Delivery (D+1) does not cover:

  • -  Items not posted through the special Pos Ekspres Yellow Posting Box
  • -  Items addressed outside the Pos Ekspres delivery zone
  • -  Items posted after the Pos Ekspres collection times as specified on the Yellow Posting Box

International Delivery

Pos Laju also offers express delivery to over 232 countries worldwide through EMS (Express Mail Service) and our affiliated global courier companies. Express Mail Service (EMS) is an international express postal service offered by postal-administration members of the Universal Postal Union (UPU). EMS has the largest last mile coverage worldwide supported by the postal delivery network

  • -  Offered at more than 1,200 outlets consisting of all Post Offices nationwide, Post Mini and authorised agents.
  • -  For document and merchandise shipment that weigh up to 30kg. For posting of item more than 30kg, please contact your nearest Pos Laju branch
  • -  Weight limit is based on the destination country
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Door-to-door delivery
  • -  Transit time for documents is between 3-5 days
  • -  Transit times for merchandise is subject to customs clearance at destination countries
  • -  Track and trace via online
  • -  Proof of Delivery (POD) ** Subject to the delivery destination as some countries do not provide POD

Notes:

  • -  All items should be clearly and correctly declared in respect of content and value
  • -  Parcels and merchandise should be accompanied by commercial invoice or commercial performa
  • -  All food items to USA must first obtain a 'Prior Notice Conformation Number' available at: www.access.fda.gov

EMS Schedule of Change

No. Country of Destination Country Code Transit Time Document Merchandise Weight Limit
First 500 gm Next 500 gm First 500 gm Next 500 gm
DAYS RM RM RM RM KG
1 Argentina AR 3-4 90 40 137 39 NL
2 Australia AU 2-4 60 15 75 14 20
3 Austria AT 3-4 80 35 100 30 31
4 Bahrain BH 3-5 70 20 75 20 20
5 Bangladesh BD 3-5 55 10 60 10 20
6 Belgium BE 3-4 70 20 100 15 27
7 Bhutan BT 5 75 32 115 39 NL
8 Brazil BR 4-6 85 40 137 38 NL
9 Brunei BN 2-3 35 8 43 6 40
10 Bulgaria BG 2 80 35 157 40 NL
11 Cambodia KH 2-3 40 6 52 6 20
12 Canada CA 3 55 20 110 22 NL
13 Chile CL 4 85 40 180 55 NL
14 China CN 2-3 45 12 63 12 40
15 Cuba CU 4 90 65 180 55 NL
16 Cyprus CY 3-4 90 30 157 40 NL
17 Czech Rep. CZ 3-4 90 35 157 40 NL
18 Denmark DK 3 80 20 100 15 30
19 Egypt EG 3-4 80 15 90 15 20
20 Estonia EE 3-4 80 20 157 40 NL
21 Fiji FJ 4 90 35 180 55 NL
22 Finland FI 3-4 80 35 100 15 25
23 France FR 3 70 20 100 15 30
24 Germany DE 3 70 20 100 19 23
25 Ghana GH 4 90 60 180 55 NL
26 Greece GR 3-4 90 35 100 20 20
27 H.Kong HK 2-3 42 10 55 12 30
28 Hungary HU 4 85 35 160 36 NL
29 Iceland IS 3-4 85 35 123 20 20
30 India IN 3-4 45 10 65 12 20
31 Indonesia ID 2-3 35 8 45 6 30
32 Iran IR 3-4 85 30 115 22 6
33 Ireland IE 3-4 75 25 100 15 30
34 Italy IT 3-4 75 25 100 15 20
35 Japan JP 2-3 47 12 64 15 30
36 Jordan JO 3-4 85 35 75 20 30
37 Kazakhstan KZ 4 85 40 157 40 NL
38 Kenya KE 4-5 85 35 100 30 20
39 Kuwait KW 3-4 85 30 75 20 30
40 Laos LA 2-3 40 8 52 8 20
41 Lebanon LB 4 80 30 160 40 NL
42 Liechtenstein LI 3-4 80 30 110 35 NL
43 Luxembourg LU 3-4 80 25 144 22 NL
44 Macau MO 2-3 44 10 60 12 30
45 Malawi MW 4 90 60 180 42 NL
46 Maldives MV 3 60 12 65 12 20
47 Mauritius MU 3 90 60 180 40 NL
48 Mexico MX 3 80 25 137 30 NL
49 Mongolia MN 3 70 25 150 22 NL
50 Morocco MA 3-4 82 65 180 45 NL
51 Myanmar MM 2-3 77 20 80 20 20
52 Nepal NP 3 77 25 90 30 NL
53 Netherlands NL 3 75 25 110 23 NL
54 New Zealand NZ 3 55 15 76 17 20
55 Nigeria NG 3-5 90 60 150 42 NL
56 Norway NO 3-4 80 30 120 25 30
57 Oman OM 3 80 40 150 40 NL
58 Pakistan PK 3-4 45 10 62 12 20
59 Papua New Guinea PG 3-4 50 15 66 15 20
60 Philippines PH 2-3 35 9 55 8 20
61 Poland PL 3-4 85 40 160 40 NL
62 Portugal PT 3-4 75 25 100 15 20
63 Qatar QA 3-4 85 25 75 20 20
64 Russia RU 4 90 35 110 20 20
65 Saudi Arabia SA 3-4 75 25 80 25 20
66 Singapore SG 2 22 2 40 5 50
67 Slovakia SK 3-4 90 40 157 40 NL
68 Solomon Islands SB 4 90 65 180 55 NL
69 South Africa ZA 3-5 85 40 150 39 NL
70 South Korea KR 3 43 12 65 15 30
71 Spain ES 3-5 85 35 115 15 20
72 Sri Lanka LK 3-4 45 10 65 12 20
73 Sudan SD 3-4 88 65 180 55 NL
74 Suriname SR 5 88 65 180 55 NL
75 Sweden SE 3 75 25 130 30 NL
76 Switzerland CH 3 75 25 130 30 30
77 Syria SY 3-4 85 40 155 40 NL
78 Taiwan TW 2-3 46 12 65 12 30
79 Tajikistan TJ 5 85 38 155 40 NL
80 Thailand TH 2-3 36 6 45 6 20
81 Tunisia TN 3-4 88 65 100 30 20
82 Turkey TR 3-4 80 20 70 20 20
83 Ukraine UA 3-4 85 40 155 40 NL
84 United Arab Emirates AE 3-4 75 20 80 20 20
85 United Kingdom GB 2-3 70 20 100 15 20
86 United States of America US 3-5 65 20 100 20 NL
87 Uzbekistan UZ 4-5 90 40 157 40 NL
88 Venezuela VE 3-5 110 20 120 20 20
89 Vietnam VN 2-3 40 7 50 6 20
90 Yemen YE 3-4 82 40 157 40 NL
91 Serbia Montenegro CS 3-4 90 40 157 40 NL
92 Rest of the World ROW 5-7 90 65 180 55 NL

Pick-up Services

Pos Laju offers pick-up services whereby we pick-up documents or parcels from customer's premise.

  • - Additional surcharge of RM5.00 per pick up is charged regardless the number of items send.
  • - Free pick-up services is offered for contract customers
  • - For document and parcel up to 30kg.
  • - For pick-up arrangements, call:
     1300 22 LAJU for ODP
      1300 88 LAJU for contract customer
      03 7839 8888 (For Klang Valley Contract Customers only)
  • - The pick –up service is available within Pos Laju coverage area only
  • - Customers are advised to call the nearest Pos Laju branch for coverage areas enquiry.

Pos Laju Pick-Up Coverage

NO. AREA POSTCODE RANGE LOCATION TELEPHONE
1 Kelantan 15000 - 15999 Kota Bharu 09-741 2756
16000 - 16199
16250 - 16299
2 Kuala Terengganu 20000 - 21199 Kuala Terengganu 09-631 7845
21300 - 21399
24000 - 24049 Cukai 09-858 9300
24300 - 24399
3 Pahang 25000 - 25999 Kuantan 09-516 1809
26000 - 26089
26100 - 26139
26160 - 26199
28000 - 28049 Temerloh 09-296 5566
28400 - 28499
26400 - 26499
27000 - 27009
28200 - 28209
28300 - 28309
28700 - 28739 Bentong 09-2228 236/37
28750 - 28799
28600 - 28699
28800 - 28899
27100 - 27149
27200 - 27299
27300 - 27399
27400 - 27499
27500 - 27599
27600 - 27649
27670 - 27699
27660 - 27669
69000 - 69099
4 Perak 30000 - 30999 Ipoh 05-255 3155
31350 - 31549
31650 - 31699
34000 - 34099 Taiping 05-808 7877/6877
34600 - 34649
34650 - 34699
36000 - 36099 Teluk Intan 05-625 1200
32000 - 32039 Sitiawan 05-691 9755
32040 - 32099
32100 - 32199
32200 - 32299
32400 - 32499
5 Selangor 40000 - 40999 Shah Alam 03 – 55410257 / 03 – 55410262 / 03 – 55410248
42450 - 42499
47000 - 47099
47100 - 47199
47200 - 47299
47500 - 47699
47800 - 47899
41000 - 41999 Klang 03-3167 8404 /03-3168 8053
42000 - 42099
42100 - 42199
42200 - 42299
42920 - 42939
42700 - 42799 Banting 03-3180 3748
42500 - 42599
42600 - 42699
42800 - 42899
42960 - 42999
43800 - 43899
43950 - 43999
48000 - 48099 Rawang 03-6093 4642
48200 - 48299
48300 - 48399
44000 - 44099
44100 - 44199
44200 - 44299
44300 - 44399
43000 - 43099 Kajang 03-8925 5215
43200 - 43299
43300 - 43399
43400 - 43499
43500 - 43599
43600 - 43699
62000 - 62999
63000 - 63199
45000 - 45099 Kuala Selangor 03-3281 2653 /03-3281 2654
45100 - 45199
45200 - 45299
45300 - 45399
45400 - 45499
45500 - 45599
45600 - 45699
45700 - 45799
45800 - 45899
46000 - 46999 Petaling Jaya 03-7874 1731
47300 - 47499
6 Wilayah Persekutuan 50000 - 50999 Kuala Lumpur 03-2263 2626
58300 - 58999
59000 - 59999
60000 - 60999
51000 - 51999 Batu Caves 03-6185 1592/1593
52000 - 52099
52100 - 52199
52200 - 52299
53000 - 53999
54000 - 54999
68100 - 68199
55000 - 55099 Cheras 03-9283 2459
55100 - 55199
55200 - 55299
55300 - 55399
56000 - 56199
57000 - 57199
68000 - 68099
7 Johor 80000 - 80999 Johor Bahru 07-235 2143/2146
81100 - 81399
81000 - 81099
81400 - 81439
79100 - 79199
79000 - 79099 Pekan Nanas 07-699 1662/1666
79200 - 79599
81550 - 81599
81500 - 81549
82000 - 82099
82100 - 82199
82200 - 82299
82300 - 82399
81700 - 81749 Pasir Gudang 07-256 1992/1993
81750 - 81799
83000 - 83099 Batu Pahat 07-432 0171/0181
84000 - 84149 Muar 06-953 3135/3134
84200 - 84299
85000 - 85099 Segamat 07-931 8568/7894
86000 - 86099 Kluang 07-774 5166/772 0166
8 Negeri Sembilan 70000 - 70999 Seremban 06-6789 500
71450 - 71499
71770 - 71799
71800 - 71899 Nilai 06-799 4393
64000 - 64099
71700 - 71749
71750 - 71759
71760 - 71769
71900 - 71959
43900 - 43949
9 Melaka 75000 - 75999 Melaka 06-281 0503/
06-2832929
76450 - 76499
76100 - 76199
76200 - 76299
76300 - 76399
76400 - 76449
10 Kedah & Perlis 1000 - 1999 Kangar 04-976 1418/
04-977 1555
05000 - 05999 Alor Setar 04-730 5675/
04-732 3689
06250 - 06299
06550 - 06599
7000 - 7999 Langkawi 04-966 0455
8000 - 8099 Sungai Petani 04-431 5112/5113
9000 - 9099 Kulim 04-490 6553/6554
9600 - 9699
11 Pulau Pinang 10000 - 11999 Pulau Pinang 04-263 1972
12000 - 13099 Butterworth 04-332 6734
13400 - 13899
14000 - 14099 Bukit Mertajam 04-530 4654
14400 - 14499
12 Sabah 88000 - 88999 Kota Kinabalu 088-231 297/088-212 419
87000 - 87099 Labuan 087-410 104/087-412 349
90000 - 90099 Sandakan 089- 210 594/ 089-229 454
90300 - 90399
91000 - 91099 Tawau 089-772 414
13 Sarawak 93000 - 93999 Kuching 082-456 100
94950 - 94999 Sri Aman 083-326 0100/083-326 101
95000 - 95099
95500 - 95599
95600 - 95699
95700 - 95799
95800 - 95899
95900 - 95999
96000 - 96099 Sibu 084-345 998 /084-337 555
96100 - 96149 Sarikei 084-656 122
97000 - 97099 Bintulu 086-339 450
97300 - 97399
98000 - 98049 Miri 085-422 388
98100 - 98149
98700 - 98749 Limbang 085-212 030/085-212 039

Packaging Services

To ensure your items gets to its destination safely, Pos Laju offers packaging services to the customers.

  1. Pos LajuPack
    Pos LajuPack is a standard packaging which consists of three types of boxes and one tube cylinder
  2. Pos Laju Flyers Pack
    Pos Laju Flyers Pack is a self-adhesive plastic with seven types of sizes and quantity per pack.

Customers can purchase these packaging at Pos Office outlets, Pos Laju outlets and Pos Laju Authorized Agents.

No. Type of Packaging
1. PosLajuPack2 (Box 2Kg)
225 mm x 225 mm x 165 mm
RM 2.00
2. Pos LajuPack5 (Box 5Kg)
265 mm x 265 mm x 200 mm
RM 3.80
3. Pos LajuPack10 (Box 10Kg)
420 mm x 420 mm x 255 mm
RM 6.00
4. Pos LajuTube (Cylinder)
660 mm x 85 mm
RM 6.00
5. PosPos Laju Flyers Pack 10 S
256 mm x 180 mm
RM 2.00
6. Pos Laju Flyers Pack 10 M
330 mm x 260 mm
RM 3.00
7. Pos Laju Flyers Pack 10 L
445 mm x 315 mm
RM 4.00
8. Pos Laju Flyers Pack 10 XL
525 mm x 390 mm
RM 5.50
9. Pos Laju Flyers Pack 50 S
256 mm x 180 mm
RM 6.00
10. Pos Laju Flyers Pack 50 M
330 mm x 260 mm
11.00
11. Pos Laju Flyers Pack 50 L
445 mm x 315 mm
RM 15.00
12. PosLaju Flyers Pack 50 XL
525 mm x 390 mm
RM 22.00

Pos Laju Insurance

Pos Laju also provide insurance services which offers our customers financial protection against all risks of physical loss or damage of goods/items during transit anywhere within domestic and international destinations.

  • - For document and parcel with insured value up to RM500,000.00*
  • - Including high value item such as motor vehicles, motorcycles and computers.
  • - Insurance company will not insure all items which are prohibited and not acceptable for courier by Pos Laju

Premium

Insurance Types Premium
Normal 0.15% of sum insured or minimum RM1.50, whichever is higher
High-risk 2.15% of sum insured

*Only 3 items are categorized under high risks handphone, payphone card, airline ticket and redemptioun voucher.

Exclusion Items

Description Coverage
Excluded Items
  • -Antiques, jewelleries and precious stones / metals
  • -Breakable items e.g glass, earthenware, porcelain, crockery, sanitary ware and the like.
  • -Towing Risks – any goods transported by barge/ tugboats.
  • -Livestocks e.g sheep, cattle, chicken etc
  • -Perishable goods e.g frozen food / meat, fresh vegetables/ fruits etc.
**Including Prohibited Items & Dangerous Goods as stated under Pos Laju Terms & Conditions.)
Special Acceptance on Excluded Items
  • Works of Art: Limit of liability not exceeding RM 1,000 per item.
  • Breakable item: Limit of liability not exceeding RM 500 per item.

Insurance Claim

The sender must report the lost or non-delivery of the item at any Pos Laju centers within 30 days from the date of posting and submit together the proof of posting.

Notes:

  • -  All items should be clearly and correctly declared in respect of content and value to avoid dispute during claim period.
  • -  Parcels and merchandise should be accompanied by commercial invoice or commercial performa.