POSLaju

Our Services

Pos Laju provides a range of services to cater to all your delivery needs

The delivery services available to you, and the speed at which your items will be delivered, depend on whether your 'to' and 'from' postcodes fall within a service's delivery network. The delivery network for each of our domestic parcel services is provided below.
Some of the products and services offered by Pos Laju inter alia are Same Day Delivery, Next Day Delivery, Time Certain Service, Pos Parcel, Pos Ekspres, Pos Laju Pack and On-Demand Pick-up. Pos Laju also provides value-added services to complement our products such as pick-up service, Insurance, electronic shipping tools, packaging solutions and web-based tracking under www.poslaju.com.my.
Pos Laju has also appointed over 100 Authorized Agents which enables customers to get access to Pos Laju’s services at IKOBANA (44 outlets), Mail Boxes Etc. (MBE) (50 outlets), MPH Bookstore (15 outlets), PROTON Edar Branches and Dealers (21 outlets) and individual agents (66 outlets). This not only extends the coverage of courier service to areas where Pos Laju outlets are inaccessible, but also enables customers to reach these services beyond normal working hours and during weekends.

Send Parcel

Pos Laju SendParcel is a service to check Pos Laju delivery rates and book for a delivery online. You can choose from 8 package plans which comes with different attractive rates and benefits. Simply top up your account with credit to book deliveries as you go.



All bookings include pick up service without additional charges. A Consignment note (CN) will be generated once a booking is made. Just print it out, attach it to your parcel and our courier will be there to pick up your parcel!







Next Day Delivery

Guaranteed next working day delivery (D+1) within Pos Laju coverage areas. For areas outside Pos Laju delivery areas, 2-3 working days standard delivery may apply.

  • - Offered at more than 1,000 outlets consisting of all Pos Laju branches, post offices, Pos Laju Kiosks, Pos Laju EziDrive-Thru, Pos Laju Go2u, Pos-On-Wheels (POW) and authorised agents
  • - Guaranteed delivery based on Pos Laju standard service
  • - Pick-up service is available (please refer to FAQ)
  • - Insurance package is available (optional)
  • - Next Day Delivery is only available for items up to 30kg (please contact your nearest Pos Laju branches for items that weight more than 30kg)

 

STANDARD DELIVERY TIME

DELIVERY AREA Standard Delivery Time
  • - Within Klang Valley
Next working day
  • - Within Peninsular
  • - Within Sabah & Sarawak
Up to 3 working days
  • - Other destination
Up to 5 working days

 For details on the delivery time, please use the postage calculator on poslaju.com.my

 

DISCLAIMER

 

  • - Posting after Cut Off Time is as stated at the posting counter
  • - Additional days may be required for delivery outside of Pos Laju coverage areas
  • - Additional days may be required for delivery to outskirt areas, hillside & islands (except Langkawi, Labuan, Genting Highlands & Fraser's Hill)
  • - Standard Delivery Time is subject to Terms & Conditions

 

Same Day Delivery

This product is guaranteed to be delivered on the same day within the same town (Local Town Delivery) and across town (Cross Town Delivery). Cross Town Delivery service is only available within the Klang Valley area.

  • - This is offered at all Pos Laju branches nationwide
  • - Type of package: For document and sample merchandise weighing not more than 1kg
  • - Guaranteed delivery based on Pos Laju standard service
  • - For more information on coverage areas, please click here
  • - Insurance package is available (optional)

Rate Information:

  • - An additional surcharge of RM6.00 for Local Town and RM7.50 for Cross Town is applicable
  • - 6% service charge apply to item below 30kg

 

Latest Posting Times

. Counter Posting Delivery
Local Town 1:00pm 1:30pm-5:00pm
Cross Town 11:45am 1:30pm-5:00pm

Local Town

Counter Posting Delivery
1:00pm 1:30pm-5:00pm

Cross Town

Counter Posting Delivery
11:45am 1:30pm-5:00pm

Time Certain Service

This product is guaranteed delivery by the next working day by 10:00am to major cities in Peninsular Malaysia.

  • - This product is offered at all Pos Laju branches nationwide
  • - Package type: Document and merchandise
  • - An additional surcharge of RM3.50 applies on top of published postage price
  • - 6% service charge apply to item below 30kg
  • - Guaranteed delivery based on Pos Laju standard service
  • - For more information on coverage areas, please click here
  • - Insurance package is available (optional)

 

Pos Laju Prepaid Box & Envelope

Customers can now enjoy the flexibility and convenience of our Pos Laju Prepaid Box and Envelope ‘Pay - Pack- Post’.

  1. Pay
  2.   
  3. Pack
  4.   
  5. Post

Pos Laju Prepaid Box and Envelope are available at Pos Malaysia outlets, Pos Laju branches, Pos Laju service centres, Pos Laju kiosks and Pos Laju authorised agents. The Prepaid Box and Envelope can also be posted at any Pos Laju counter.

Pos Laju Prepaid Box and Envelope are for items that weigh between 500g to 10kg posted within Malaysia. There are two types of Pos Laju Prepaid Envelope and Box:

Type by colour Coverage
Red Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak
Blue Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Features and Benefits

  • -EXPRESS DELIVERY: Next Day Delivery, within Pos Laju coverage area (during working days only)
  • -Provides track and trace system
  • -Provides proof of delivery

* Terms and conditions apply

Pos Laju Prepaid Envelope / Box (Red)

Service Coverage Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak

Type: Prepaid Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM7.90

Type: Prepaid Envelope L
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM10.90

     

Type: Prepaid Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM13.88

Type: Prepaid Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM21.30

Type: Prepaid Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM31.90

Pos Laju Prepaid Envelope / Box (Blue)

Service Coverage Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Type: Prepaid E.M. Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM12.50

Type: Prepaid E.M. Envelope L
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM17.50

Type: Prepaid E.M. Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM26.60

Type: Prepaid E.M. Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM58.40

Type: Prepaid E.M. Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM100.80

*All-in price, inclusive Sales & Service Tax (6%) and Pos Coverage (RM0.10)

 

For more information, please contact:

Pos customer service centre at 1-300-300-300 from
8:30am - 8:00pm, Mondays to Fridays
8:30am - 5:00pm on Saturday (except for the first Saturday of the month or public holidays)

Pos Parcel

Pos Parcel includes Ordinary Parcels, Insured Parcels and Cash-On-Delivery Parcels. For local destinations, the maximum weight for a parcel is 30kg.

Specifications of Parcels
Measurement The maximum measurement for parcels is 1.05 meters in length and not exceeding 2.00 meters in combined lengths and circumference. The minimum measurement is as same as the letter services.
Weight 30kg (Maximum)

Parcels have to be handed over at Post Office, Pos Laju Branch and at Pos Laju Agent

To minimize damage or destruction, parcels should be well-wrapped and secured. Recipient's name and complete address must be clearly written on the parcel. In the event parcels cannot be delivered, it will be returned to the sender at the sender's cost. Parcels can be wrapped using poly-wrapping and pasted with an envelope as the label. Box parcels are not required to be wrapped using brown paper but is advisable for a neater look and to allow the address to be read clearly.

Should any parcel get lost or damaged while in the postal custody, compensation may be paid upon request.

Postage Rates for Parcel within Malaysia

Modes of Delivery Weight Step Rate of Postage
(RM)
Surface Up to 2kg 7.00
Every 1kg thereafter up to 30kg 1.50
Air Up to 2kg 7.00
Every 1 kg thereafter up to 30kg 1.50
Air Surchange for every 500g or thereof 1.50

Pos Ekspres and Pos Ekspres Xpresdrop

Pos Ekspres is a fast, convenient and economical solution for sending documents with Next Day Delivery standard service subject to Pos Laju coverage area.

Pos Ekspres is a fuss-free delivery system that comes with its own specific envelopes and packets. There are four standard sizes of Pos Ekspres envelopes:

. Type Size Max. Weight (gm) Max. Thickness (mm) Price (RM
LG LG 220 mm x 110 mm 100 3 3.28
LE LE (C5) 229mm x 162mm 250 5 3.81
LD LD (B4) 353mm x 250mm 500 10 4.87
LK LK 340mm x 250mm 1000 25 7.52

*Price is subject to Pos Coverage and 6% SST

 

Drop your Pos Ekspres item at the nearest Pos Ekspres Yellow posting boxes that available at the post office.

Exceptions

Pos Ekspres guarantee Next Day Delivery (D+1) does not cover:

  • -  Items not posted through the special Pos Ekspres Yellow Posting Box
  • -  Items addressed outside the Pos Ekspres delivery zone
  • -  Items posted after the Pos Ekspres collection times as specified on the Yellow Posting Box

 

Pos Ekspres Xpresdrop

Pos Ekspres has a new look!

A more economical, easy and practical way to send documents and merchandise items up to 250gm.

Pos Ekspres is now known as ‘Pos Ekpres Xpresdrop’ and its new features include:

1. A more exciting design and practical packaging

2. Improved quality material that allows customers to send small-sized items other than documents.

 

Delivery standard is two (2) working days, subject to delivery guarantee terms.

Type
Max. Weight (gm) Size Price (RM)

2XS DL1

(merchandise/document)

100gm 125mm x 230mm 4.87

2XS DL2

(document only)

100gm 125mm x 230mm 4.87

XS C5

(merchandise/document)

250gm 175mm x 225mm 5.40

*Price is inclusive of 6% Service Tax and Pos Coverage

 

Pos Ekspres Xpresdrop can be posted at the following channels :

a) Pos Ekspres yellow postbox

b) Pos Laju and post office counters

c) Pos Laju EziBox

d) Pos Laju Prepaid EziDrop

e) Pos Laju Agent

 

You can trace the delivery status of your Pos Ekspres & Pos Ekspres Xpresdrop item via:

Website

 

Pos Line

For more details, CLICK HERE

For Service Level Agreement details, CLICK HERE

1-300-300-300

 

 

For more details, CLICK HERE

International Delivery

Pos Laju also offers express delivery to over 232 countries worldwide through EMS (Express Mail Service) and our affiliated global courier companies. Express Mail Service (EMS) is an international express postal service offered by postal-administration members of the Universal Postal Union (UPU). EMS has the largest last mile coverage worldwide supported by the postal delivery network

  • -  Offered at more than 1,200 outlets consisting of all Post Offices nationwide, Post Mini and authorised agents.
  • -  For document and merchandise shipment that weigh up to 30kg. For posting of item more than 30kg, please contact your nearest Pos Laju branch
  • -  Weight limit is based on the destination country
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Door-to-door delivery
  • -  Delivery times for document & merchandise is subject to customs clearance at destination countries (Click here for details)
  • -  Track and trace via online
  • -  Proof of Delivery (POD) ** Subject to the delivery destination as some countries do not provide POD
  • Find out more on the EMS latest rates

 

Notes:

  • -  All items should be clearly and correctly declared in respect of content and value
  • -  Parcels and merchandise should be accompanied by commercial invoice or commercial performa
  • -  All food items to USA must first obtain a 'Prior Notice Conformation Number' available at: www.access.fda.gov

*Note: The postage amount shown above is exclusive of 25% fuel surcharge

Next Day Delivery

Guaranteed next working day delivery (D+1) within Pos Laju coverage areas. For areas outside Pos Laju delivery areas, 2-3 working days standard delivery may apply.

  • - Offered at more than 1,000 outlets consisting of all Pos Laju branches, post offices, Pos Laju Kiosks, Pos Laju EziDrive-Thru, Pos Laju Go2u, Pos-On-Wheels (POW) and authorised agents
  • - Guaranteed delivery based on Pos Laju standard service
  • - Pick-up service is available (please refer to FAQ)
  • - Insurance package is available (optional)
  • - The rate is subject to fuel surcharge, handling charges, Pos Coverage,ODA surcharge and 6% Service Tax
  • - Next Day Delivery is only available for items up to 30kg (please contact your nearest Pos Laju branches for items that weight more than 30kg)

 

STANDARD DELIVERY TIME

DELIVERY AREA Standard Delivery Time
  • - Within Klang Valley
Next working day
  • - Within Peninsular
  • - Within Sabah & Sarawak
Up to 3 working days
  • - Other destination
Up to 5 working days

 For details on the delivery time, please use the postage calculator on poslaju.com.my

 

DISCLAIMER

  • - Posting after Cut Off Time is as stated at the posting counter
  • - Additional days may be required for delivery outside of Pos Laju coverage areas
  • - Additional days may be required for delivery to outskirt areas, hillside & islands (except Langkawi, Labuan, Genting Highlands & Fraser's Hill)
  • - Standard Delivery Time is subject to Terms & Conditions


 

Same Day Delivery

This product is guaranteed to be delivered on the same day within the same town (Local Town Delivery) and across town (Cross Town Delivery). Cross Town Delivery service is only available within the Klang Valley area.

  • - This is offered at all Pos Laju branches nationwide
  • - Type of package: For document and sample merchandise weighing not more than 1kg
  • - Guaranteed delivery based on Pos Laju standard service
  • - For more information on coverage areas, please click here
  • - Insurance package is available (optional)

Rate Information:

  • - An additional surcharge of RM6.00 for Local Town and RM7.50 for Cross Town is applicable
  • - The rate is subject to fuel surcharge, handling charges, Pos Coverage and 6% Service Tax
  • - 6% service charge apply to item below 30kg

 

Latest Posting Times

. Counter Posting Delivery
Local Town 1:00pm 1:30pm-5:00pm
Cross Town 11:45am 1:30pm-5:00pm

Local Town

Counter Posting Delivery
1:00pm 1:30pm-5:00pm

Cross Town

Counter Posting Delivery
11:45am 1:30pm-5:00pm

Time Certain Service

This product is guaranteed delivery by the next working day by 10:00am to major cities in Peninsular Malaysia.

  • - This product is offered at all Pos Laju branches nationwide
  • - Package type: Document and merchandise
  • - An additional surcharge of RM3.50 applies on top of published postage price
  • - The rate is subject to fuel surcharge, handling charges, Pos Coverage and 6% Service Tax
  • - 6% service charge apply to item below 30kg
  • - Guaranteed delivery based on Pos Laju standard service
  • - For more information on coverage areas, please click here
  • - Insurance package is available (optional)

Pos Laju Prepaid Box & Envelope

Customers can now enjoy the flexibility and convenience of our Pos Laju Prepaid Box and Envelope ‘Pay - Pack- Post’.

  1. Pay
  2.   
  3. Pack
  4.    
  5. Post

Pos Laju Prepaid Box and Envelope are available at Pos Malaysia outlets, Pos Laju branches, Pos Laju service centres, Pos Laju kiosks and Pos Laju authorised agents. The Prepaid Box and Envelope can also be posted at any Pos Laju counter.

Pos Laju Prepaid Box and Envelope are for items that weigh between 500g to 10kg posted within Malaysia. There are two types of Pos Laju Prepaid Envelope and Box:

Type by colour Coverage
Red Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak
Blue Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Features and Benefits

  • -EXPRESS DELIVERY: Next Day Delivery, within Pos Laju coverage area (during working days only)
  • -Provides track and trace system
  • -Provides proof of delivery

* Terms and conditions apply

Pos Laju Prepaid Envelope / Box (Red)

Service Coverage Origin Destination
Peninsular Malaysia Peninsular Malaysia
Sabah Sabah
Sarawak Sarawak

Type: Prepaid Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM7.90

Type: Prepaid Envelope L
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM10.90

Type: Prepaid Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM13.88

Type: Prepaid Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM21.30

Type: Prepaid Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM31.90

Pos Laju Prepaid Envelope / Box (Blue)

Service Coverage Origin Destination
Peninsular Malaysia Sabah / Sarawak
Sabah / Sarawak Peninsular Malaysia
Sabah Sarawak
Sarawak Sabah

Type: Prepaid E.M. Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM12.50

Type: Prepaid E.M. Envelope L
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM17.50

Type: Prepaid E.M. Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM26.60

Type: Prepaid E.M. Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM58.40

Type: Prepaid E.M. Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM100.80

*All-in price, inclusive Sales & Service Tax (6%) and Pos Coverage (RM0.10)

 

For more information, please contact:

Pos customer service centre at 1-300-300-300 from
8:30am - 8:00pm, Mondays to Fridays
8:30am - 5:00pm on Saturday (except for the first Saturday of the month or public holidays)

Pos Parcel

Pos Parcel includes Ordinary Parcels, Insured Parcels and Cash-On-Delivery Parcels. For local destinations, the maximum weight for a parcel is 30kg.

Specifications of Parcels
Measurement The maximum measurement for parcels is 1.05 meters in length and not exceeding 2.00 meters in combined lengths and circumference. The minimum measurement is as same as the letter services.
Weight 30kg (Maximum)

Parcels have to be handed over at Post Office, Pos Laju Branch and at Pos Laju Agent

To minimize damage or destruction, parcels should be well-wrapped and secured. Recipient's name and complete address must be clearly written on the parcel. In the event parcels cannot be delivered, it will be returned to the sender at the sender's cost. Parcels can be wrapped using poly-wrapping and pasted with an envelope as the label. Box parcels are not required to be wrapped using brown paper but is advisable for a neater look and to allow the address to be read clearly.

Should any parcel get lost or damaged while in the postal custody, compensation may be paid upon request.

Postage Rates for Parcel within Malaysia

Modes of Delivery Weight Step Rate of Postage
(RM)
Surface Up to 2kg 7.00
Every 1kg thereafter up to 30kg 1.50
Air Up to 2kg 7.00
Every 1 kg thereafter up to 30kg 1.50
Air Surchange for every 500g or thereof 1.50

Pos Ekspres and Pos Ekspres Xpresdrop

Pos Ekspres is a fast, convenient and economical solution for sending documents with Next Day Delivery standard service subject to Pos Laju coverage area.

Pos Ekspres is a fuss-free delivery system that comes with its own specific envelopes and packets. There are four standard sizes of Pos Ekspres envelopes:

. Type Size Max. Weight (gm) Max. Thickness (mm) Price (RM
LG LG 220 mm x 110 mm 100 3 3.28
LE LE (C5) 229mm x 162mm 250 5 3.81
LD LD (B4) 353mm x 250mm 500 10 4.87
LK LK 340mm x 250mm 1000 25 7.52

 

*Price is inclusive of 6% Sales Tax and Pos Coverage

 

Drop your Pos Ekspres item at the nearest Pos Ekspres Yellow posting boxes that available at the post office.

Exceptions

Pos Ekspres guarantee Next Day Delivery (D+1) does not cover:

  • -  Items not posted through the special Pos Ekspres Yellow Posting Box
  • -  Items addressed outside the Pos Ekspres delivery zone
  • -  Items posted after the Pos Ekspres collection times as specified on the Yellow Posting Box

 

Pos Ekspres Xpresdrop

Pos Ekspres has a new look!

A more economical, easy and practical way to send documents and merchandise items up to 250gm.

Pos Ekspres is now known as ‘Pos Ekpres Xpresdrop’ and its new features include:

1. A more exciting design and practical packaging

2. Improved quality material that allows customers to send small-sized items other than documents.

 

Delivery standard is two (2) working days, subject to delivery guarantee terms.

 

Type Max. Weight (gm) Size Price (RM)

2XS DL1

(merchandise/document)

100gm 125mm x 230mm 4.87

2XS DL2

(document only)

100gm 125mm x 230mm 4.87

XS C5

(merchandise/document)

250gm 175mm x 225mm 5.40

 

*Price is inclusive of 6% Service Tax and Pos Coverage

 

Pos Ekspres Xpresdrop can be posted at the following channels :

a) Pos Ekspres yellow postbox

b) Pos Laju and post office counters

c) Pos Laju EziBox

d) Pos Laju Prepaid EziDrop

e) Pos Laju Agent

 

You can trace the delivery status of your Pos Ekspres & Pos Ekspres Xpresdrop item via:

Website

 

Pos Line

For more details, CLICK HERE

For Service Level Agreement details, CLICK HERE

1-300-300-300

 

 

Motorcycle posting is a service offered by Pos Laju for customers looking for an easy way to ship their motorcycles from one Pos Laju centre to another within Peninsular Malaysia, Sabah and Sarawak. This service is available at all Pos Laju outlets across Malaysia.

 

Benefits :

  • - Special rates for students
  • - Extra savings with 2-way package
  • - Value added : insurance and bubble wrap packing

 

 

There are 3 packages offered for motorcycle posting : 

 

1. Normal posting (public) - open to Pos Laju customers

 

2. Student posting (student) - open to student of IPTA / IPTS / College / Matriculation /
    Teaching Institute with a valid student ID card

 

3. 2-Way posting

 

 

Within Peninsular Malaysia

  Below 135cc (RM) 136cc to 150cc (RM) 151cc to 350cc (RM) 351cc to 500cc (RM)
Normal 169 188 313 438
Student 152 169 282 394
2-way 287 319 532 744

 

Peninsular Malaysia to Kota Kinabalu and Kuching Pos Laju Centre (vice versa)

  Below 135cc (RM)h 136cc to 150cc (RM) 151cc to 350cc (RM) 351cc to 500cc (RM)
Normal 870 910 950 1,030
Student 783 819 855 927
2-way 1,532 1,547 1,615 1,751

 

Peninsular Malaysia to other Pos Laju Centre in Sabah and Sarawak (vice versa) except Labuan

  Below 135cc (RM) 136cc to 150cc (RM) 151cc to 350cc (RM) 351cc to 500cc (RM)
Normal 965 1,008 1,048 1,128
Student 869 907 943 1,015
2-way 1,641 1,713 1,781 1,917

*Price is subject to fuel surcharge and safety handling

For more details, CLICK HERE

International Delivery

Pos Laju also offers express delivery to over 232 countries worldwide through EMS (Express Mail Service) and our affiliated global courier companies. Express Mail Service (EMS) is an international express postal service offered by postal-administration members of the Universal Postal Union (UPU). EMS has the largest last mile coverage worldwide supported by the postal delivery network

  • -  Offered at more than 1,200 outlets consisting of all Post Offices nationwide, Post Mini and authorised agents.
  • -  For document and merchandise shipment that weigh up to 30kg. For posting of item more than 30kg, please contact your nearest Pos Laju branch
  • -  Weight limit is based on the destination country
  • -  Guaranteed delivery based on Pos Laju standard service
  • -  Door-to-door delivery
  • -  Delivery times for document & merchandise is subject to customs clearance at destination countries (Click here for details)
  • -  Track and trace via online
  • -  Proof of Delivery (POD) ** Subject to the delivery destination as some countries do not provide POD
  • Find out more for EMS latest rates

Notes:

  • -  All items should be clearly and correctly declared in respect of content and value
  • -  Parcels and merchandise should be accompanied by commercial invoice or commercial performa
  • -  All food items to USA must first obtain a 'Prior Notice Conformation Number' available at: www.access.fda.gov

 

*Note: The postage amount shown above is exclusive of 25% fuel surcharge

Pos Laju Insurance for Walk In / On Demand Customer

Pos Laju offers new insurance coverage for Walk In / On Demand customer in order to give a better service.

Now you can choose whatever coverage suitable to cover your parcels parcels sent over the counter via Pos Laju Centre or post office.

 

Description Pos Laju Shield Pos Laju Insurance
Included Items

- General goods

- General goods

- Valuable goods

  - sea cucumber

  - bird nest

- Motorcycles

Eligible Products

- Pos Laju Walk In / On Demand

- Pos Laju Prepaid

- Pos Laju Walk In / On Demand

- Pos Laju Prepaid

- Motorcycle Posting

Advantages & Benefits

- Damage

- Loss

- Delay

- Damage

- Loss

Coverage Up To RM4,000 per consignment except Excluded Items RM10,000 per consignment except Excluded Items
Excluded Items

- Antique art

- Cigarette / Tobacco / Alcoholic Beverages

- Liquid / dry cargo

- Jewelries / precious stone / metal

- Live stocks e.g. sheep, cattle, chicken, etc

- Glassware

- Towing risk – Any risk transport by barge/tugboat

- Including Prohibited Items & Dangerous Goods as stated under Pos Malaysia / Pos Laju Terms & Conditions

- Antique, jewelries, precious stone / metal

- Currency note / coins / visa / passport

- Explosive / hazardous goods e.g.: petroleum, ammunitions

- Live stocks e.g. sheep, cattle, chicken, etc

- Perishable goods e.g. frozen food/meat, fresh vegetables / fruits etc

- Towing risk – Any risk transport by barge/tugboat

- Scale model

- Credit card, stored value card, voucher – cover cost of replacing the card and does not include the stored value cards.

- Including Prohibited Items & Dangerous Goods as stated under Pos Malaysia / Pos Laju Terms & Conditions
Special Acceptance on Excluded Items

Sea cucumber & bird nest - limit RM500 per consignment

Artwork & breakable item - limit RM1,000 per consignment

Pos Laju Takaful is an optional takaful insurance coverage for goods in transit, which

covers your parcels offered by Etiqa Takaful. Pos Laju Takaful can be obtained over the

counter via Pos Laju Centre or post office.

 

Cover your shipments with Pos Laju Takaful with instant coverage of RM1.50 per parcel :

 

-   Breakage

-   Missing

-   Fire

-   Water Damage

-   Accident

 

Insurance packages offered as follows :

 

1. General Merchandise (On-Demand/Express Mail Service (International))

 

a) General merchandise product

 

Package Type Coverage (RM) Total Contribution (RM)
Bronze 1,000 1.50
Silver 2,500 3.50
Gold 5,000 7.00
Platinum 10,000 14.00

 

b) General merchandise product – valuable items

 

Items Package Type Coverage (RM) Total Contribution (RM)
Gamat Bronze 5,000 150
Silver 10,000 250
Bird Nest Bronze 5,000 150
Silver 10,000 250

 

 

2. Motorcycle Posting

 

a) Within Peninsular Malaysia including Langkawi

 

Package Type Coverage (RM) Total Contribution (RM)
Bronze 1,000 1.50
Silver 4,000 6.00
Gold 10,000 15.00
Platinum 50,000 125.00

 

 b) Peninsular Malaysia to Sabah and Sarawak except Labuan

 

Package Type Coverage (RM) Total Contribution (RM)
Bronze 1,000 2.50
Silver 4,000 10.00
Gold 10,000 25.00
Platinum 50,000 150.00

 

 

For further information, CLICK HERE

Pos Laju Insurance for Contract Customer

Pos Laju also provide insurance services which offers our contract customers financial protection against all risks of physical loss or damage of goods/items during transit anywhere within domestic and international destinations.

  • -  For document and parcel with insured value up to RM500,000.00*
  • -  Including high value item such as motor vehicles, motorcycles and computers.
  • -  Insurance company will not insure all items which are prohibited and not acceptable for courier by Pos Laju

Premium

Insurance Types Premium
Normal 0.15% of sum insured or minimum RM1.50, whichever is higher
High-risk 2.15% of sum insured

*Only 4 items are categorized under high risks hand phone, payphone card, airline ticket and redemption voucher.

Exclusion Items

Description Coverage
Excluded Items
  • Antiques, jewelleries and precious stones / metals
  • Breakable items e.g glass, earthenware, porcelain, crockery, sanitary ware and the like.
  • -Towing Risks – any goods transported by barge/ tugboats.
  • Live stocks e.g sheep, cattle, chicken etc
  • Perishable goods e.g frozen food / meat, fresh vegetables/ fruits etc.
**Including Prohibited Items & Dangerous Goods as stated under Pos Laju Terms & Conditions.)
Special Acceptance on Excluded Items
  • -  Works of Art: Limit of liability not exceeding RM 1,000 per item.
  • -  Breakable item: Limit of liability not exceeding RM 500 per item.

Insurance Claim

The sender must report the lost or non-delivery of the item at any Pos Laju centers within 30 days from the date of posting and submit together the proof of posting.

Notes:

  • - All items should be clearly and correctly declared in respect of content and value to avoid dispute during claim period.
  • - Parcels and merchandise should be accompanied by commercial invoice or commercial performa.

Pick-up Services

Pos Laju offers pick-up services whereby we pick-up documents or parcels from customer's premise.

  • - Additional surcharge of RM5.30 per pick up is charged regardless the number of items send.
  • - Free pick-up services is offered for contract customers
  • - For document and parcel up to 30kg.
  • - For pick-up arrangements, call:
     1300 22 LAJU for ODP
      1300 88 LAJU for contract customer
      03 7839 8888 (For Klang Valley Contract Customers only)
  • - The pick –up service is available within Pos Laju coverage area only
  • - Customers are advised to call the nearest Pos Laju branch for coverage areas enquiry.

Pos Laju Pick-Up Coverage

Packaging Services

To ensure your items gets to its destination safely, Pos Laju offers packaging services to the customers.

  1. Pos LajuPack
    Pos Laju Pack is a standard packaging which consists of three types of boxes and one tube cylinder
  2. Pos Laju Flyers Pack
    Pos Laju Flyers Pack is a self-adhesive plastic with seven types of sizes and quantity per pack.

Customers can purchase these packaging at Pos Office outlets, Pos Laju outlets and Pos Laju Authorized Agents.

. No. Type of Packaging
1. Pos Laju Pack 2 (Box 2Kg)
225 mm x 225 mm x 165 mm
RM 2.00
2. Pos Laju Pack 5 (Box 5Kg)
265 mm x 265 mm x 200 mm
RM 3.80
3. Pos Laju Pack 10 (Box 10Kg)
420 mm x 420 mm x 255 mm
RM 6.00
4. Pos Laju Tube (Cylinder)
660 mm x 85 mm
RM 6.00
5. Pos Laju Flyers Pack 10 S
256 mm x 180 mm
RM 2.00
6. Pos Laju Flyers Pack 10 M
330 mm x 260 mm
RM 3.00
7. Pos Laju Flyers Pack 10 L
445 mm x 315 mm
RM 4.00
8. Pos Laju Flyers Pack 10 XL
525 mm x 390 mm
RM 5.50
9. Pos Laju Flyers Pack 50 S
256 mm x 180 mm
RM 6.00
10. Pos Laju Flyers Pack 50 M
330 mm x 260 mm
11.00
11. Pos Laju Flyers Pack 50 L
445 mm x 315 mm
RM 15.00
12. Pos Laju Flyers Pack 50 XL
525 mm x 390 mm
RM 22.00

 *Price is subject to Pos Coverage

Pos Laju Prepaid EziDrop provides customers an alternative to the present courier acceptance services which allows customers to have a quick self-drop off parcels from an automated machine in a safe and convenient way.

The self-service machine allows users to drop-off their Pos Laju prepaid parcels 24 hours a day, 7 days a week at selected Pos Malaysia’s outlets e.g post offices, Pos Laju Centres and Pos Laju Kiosks.

Advantages of using Pos Laju Prepaid EziDrop

  • Convenient, fast, easy, safe, secure and user-friendly.
  • Available 24/7 at 100 locations.
  • -  Highly secured for posting of Pos Laju prepaid parcels and reduced risk of lost packages.
  • -  Complete tracking and accountability for shippers, with a log of every package drop-off and pick-up.
  • Electronic log record.

 

How to drop-off your Pos Laju prepaid parcels using Pos Laju Prepaid EziDrop

 

Scan barcode on
consignment note

Enter recipient's
postcode

Drop parcel
& go

 

Type of Pos Laju Prepaid parcels and size allowed to be drop-off in the Pos Laju Prepaid EziDrop

Type

Max. Weight

Size

Pos Laju Prepaid Envelope (orange/red/blue) S

500g

 

Pos Laju Prepaid Envelope

(orange/red/blue) L

1kg

 

Pos Laju Prepaid Box

(orange/red/blue) S

2kg

 

 For more details, CLICK HERE

 

 

 

Pos Laju EziBox is a safe, fast and convenient way to collect and drop off your Pos Laju parcel. It is available 24/7 at strategic locations.

 

Advantages of using Pos Laju EziBox

  • - Pos Laju EziBox is available at more than 110 locations strategically placed in post offices, petrol stations, supermarkets, universities, train stations and many more.
  • - You will have access to the self-service machine anytime (24/7) so you can collect or drop off your Pos Laju items any time at your convenience.
  • - It is free, highly secured and easy to use.
  • - It is complete with tracking and electronic log record.

 

Features of Pos Laju EziBox

Collect

  • - Use Pos Laju EziBox as your delivery address for your Pos Laju parcel*.
  • - You can also collect your missed deliveries shipments at the designated Pos Laju EziBox.

    *Only available for Pos Laju deliveries.

 

Drop-Off

  • - You can drop off your Pos Laju Prepaid Envelope (all sizes) or Pos Laju Prepaid Box (up to M size) for posting.
  • - Pos Laju contract customer can now drop your shipment for posting at your nearest Pos Laju EziBox.

 

 

How to collect your parcel at Pos Laju EziBox

 

How to use Pos Laju Ezibox as your deliveries address
 

 

 

How to drop-off your parcel* at Pos Laju EziBox

  

 *Parcel applicable for :

  • - Pos Laju Prepaid envelopes (all size) and boxes (S & M)
  • - For Pos Laju contract customer maximum parcel size is 150mm x 250mm x 340mm (L x W x H)

 

For more details, CLICK HERE